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Sandra Halling

When decisions don't hold, systems aren't trusted, and execution lags — it's not a tooling or communication problem. I work with organizations — and the people inside them — when they want better names for the patterns they see, and to understand what corrections are possible without further distortion.

Jun 11 • 1 min read

I killed a bug on the ceiling


If you're wired to solve problems, naming the positive, the progress, the forward motion can be quite hard — simply because we're used to looking for the opposite: "Where is this going to break, and what do I need to do about it?" But this awareness is influenced by cognitive bias and you can shift your thinking the other direction without losing your ability to read a situation critically. (I'd argue you get better at reading accurately, but that's a topic for another day.) How to shift your...